Phoenix Service Software 2011.46.002.47246 *****ed & Original
Phoenix Service Software 2011.46.002.47246 *****ed & Original
Main component versions in the release:
DK2 Driver Version 07.14.0.25
Nokia Connectivity Cable USB Driver Version 2011.48
Flash Update Package 2011.40.000
FLS-x Drivers Version 2.09.28
FUSE Connection Manager v 2011.43.1
MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2011.38.3.46817
New Products added
RM-806, RM-813, RM-839
New version of FUSE connection Manager
New version of Flash Update Package
New version of Product API
New version of Connectivity Cable Driver
Error Corrections & changes
Improvements to flash components, reducing the flashing time for USB Only concept devices (Genius Case#183882: Phoenix: N8 unusual phone behaviour during flashing)
Energy Management Calibration should not be performed for products using the Quantum engine (RM-689, RM-702, RM704 and other product using the same engine)
Microsoft DOT.NET version 2 Service Pack 2 is now the minimum requirement. Phoenix installation will check PC for the DOT.NET version and update it automatically when PC has online connection. Without online connection, old DOT.NET versions must be updated manually.
New common data package ******** in use. Please see document SR1315 in KICS Information Center for further information.
All Nokia Service Software Applications will use following ******** for product specific data:
- Windows XP: C:\Documents and Settings\All Users\Application Data\Nokia\Packages
- Windows 7: C:\Program Data\Nokia\Packages
Please see articles SR1774 and 1786 for more information on the use of Nokia Data Package manager tool, and article SR1854 for more information on the Nokia Service Application Manager Tool.
During installation, Data Packages should be installed in these directories, if they install to any other ******** by default. target folder for local data packages can be changed in the installation wizard manually
This version contains the latest Tucson components. Therefore it is not necessary to use Tucson Add-On Installation Packages
Before you start Phoenix or Care Suite installation to Windows 7 the User Account Control (UAC) should be turned off from Windows Control Panel settings.
For more information concerning new options in Firmware Update menu and their use, Please see documents SR1313 and SR1659 in KICS Information Center.
Tucson operations combined with flash option are now handled in the same way as refurbishment, which requires Mass Memory Content File to be available.
Use of Flash option simultaneously with product code change for USB Only phones is restricted. It is recommended to flash phone separately with Firmware Update. Please refer to product specific instructions.
Connection media to FLS-5 must be configured to be USB_FBUS, after FLS-4 support has been removed FBUS does not work anymore with FLS-5
KNOWN ERRORS & LIMITATIONS
FLS-5 drivers do not support 64 bit OS, so phones using FLS-5 /USB_FBUS connection can not be serviced in 64 bit operating systems
Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data Package 2 concept.
Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore. FLS-5 can be used with other product specific cables and adapters, but not with SS-46 Interface Adapter.
If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong. This is caused by very old DCT-4 data packages which contain Flash Update Package and overwrite current information during installation. If you experience problems when updating FPS-x prommers, please check that Phoenix Prommer maintenance is looking for the files from the correct ******** which is C:\Program Files\Common Files\Nokia\Tss\Flash. If not, Phoenix will show error Update via ini file failed. In this case, select Update from that Phoenix Prommer maintenance UI, browse to correct directory and select fpsxupd.ini for all other prommers except the FPS-8.
Refurbishment flashing and product code change for RX-51 product requires SX-4 card to be available.
FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW version 11 has been released to correct this. Sales pack code is 0089J83 , old HW version is not delivered anymore
Please refer to product specific documents and instructions concerning the limitations of the RX-51 product
RX-51 flashing does not work when CU-4 is used
RX-51 Product Code changes work only without FLASH option, please flash phone separately
When version 2010_12_8_42304 or newer with FUSE connection manager is installed on top of older Phoenix versions, there may be an additional delay of several minutes when you start Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is finished.
When using Data Package download functions with online connection, download times may occasionally be long. This is not caused by Phoenix (or Care Suite). The download speed from online servers is occasionally is known to be slow, depending on how data is buffered on caching servers.
After you close Phoenix, it may not restart. To rectify this:
- Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe processes, or optionally restart your PC
It is not possible to program Mass Media Content file to some devices over direct USB cable connection, due to the large size of the file. For these models a feature called Media Check has been implemented. When this type of product is connected to service software / PC via direct USB cable the refurbishment option will be disabled. Please use a flash prommer. Affected products using Media Check are: RM-122, RM-175, RM-176, RM-186, RM-246, RM-247, RM-296, RM-297, RM-320, RM-462, RM-472, RM-484, RM-505, RM-555, RM-559
To be able to use the help files in Windows 7 you need to install Windows Help program (WinHlp32.exe) for Windows 7. Ways to locate WinHlp32.exe:
- Start Phoenix with online connection to Internet, select Help and Phoenix help. Click the Microsoft Help and Support website link. Download WinHlp32 and install it.- Go to Microsoft Corporation: Software, Smartphones, Online, Games, Cloud Computing, IT Business Technology, Downloads. Type WinHlp32″ to Search Microsoft.com field. Locate Windows Help program (WinHlp32.exe) for Windows 7 and install it
When using flash prommers, only one connection type to one prommer is allowed. Please use either NFPD USB or NFPD TCPIP connection to one prommer, not both connections to same prommer
Supported operating systems and user rights
Windows XP Service Pack 1 or higher
When installing Phoenix into Win XP you must have local admin rights.
When using in Win XP, user must have power user rights.
Windows 7 32 Bit version
Windows 7 64 Bit version (Please note that FLS-5 drivers do not support Win 7 64 bit OS, therefore FLS-5 can not be used in this operating system)